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LO
CSSC
Shop Manager
Support
Upgrade to a normal/generic product
The customer should be eligible for an upgrade and search for a customer’s application:
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Add the package in the product list that contains the product the customer is interested in:
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Then click on “Upgrade”
Recording a Collection/Installation of a Generic product
When a package contains a BOM that is generic, the product will trigger the dropdown menu for the user to select the version of the product available in stock. This option is not yet available in Pulse1.0; a feature request was made https://bboxxltd.atlassian.net/browse/
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