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  1. Click on 9-dot menu > User Settings

  2. Click on the plus icon (plus) to start creating a new user

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  3. Fill the Personal details (mandatory fields have a * in their labels) and click on ‘Next’ button

    1. First name and Last name are mandatory

    2. Username is the email

    3. You choose the country code from the dropdown and fill the remaining digits of the phone number

    4. Alternative email is optional

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  4. Choose Address (all the field are optional except the country field that cannot be left blank, as it’s pre-selected based on the country of the user who is creating a new user), the click on ‘Next’ button

  5. Update the profile of the user you are creation, and click on ‘Next’ button

    1. Job Title is optional

    2. Manager’s email is mandatory and should be a working email

    3. Department is optional

    4. Password is mandatory, and in the below screenshot, you can see the password criteria. You don't need to use the predefined password, you can type in something like Test@12345

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  6. Update the location that this new user will be assigned to, and click on ‘Next’ button

    1. Location level one is mandatory, here you select your NGU

    2. Location level two is mandatory, here you select the shop

    3. Allowed entities is optional, and it’s not needed in MVP, which why you won't find anything to select

  7. Assign the roles to the new user, then click on ‘Next’ button

    1. Choose the ‘Main role’ as it is mandatory, in MVP, use only one of the 3 MVP roles (MVP Basic, MVP Senior and MVP Admin)

    2. Additional roles field is optional, and it’s not needed in MVP. Do not add additional roles

  8. Summary: Review the details you have added to the user

    1. Previous button is used when you want to change something before you create the user

    2. Reset button is used to reset everything that you have already added

    3. And you can cancel this flow by clicking on the X icon on the top right of the page

    4. Create new user button is used to create the user

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  9. You will be notified if everything was successfully created. If something is wrong, you will get the red cross(es) not the green tick(s).

  10. Click on Copy button, so that you can have the details, you can share with the new created user

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Here are the copied details, to be shared to the user:

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  1. Click on 9-dot menu > User Settings

  2. Click on Search icon

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  3. On the left side of the screen, search for the user (using either the name or the email)

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3. Disable a user

  1. On the list of the searched users, click on the 3-dot menu

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  2. And click on ‘Disable’

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A disabled user cannot access his account until he is re-enabled

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  1. You search for the user that you want to re-enable, and click on 3-dot menu

  2. Click on Enable

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5. Change Roles and Permissions

  1. Search for the user you want to change the permissions for

  2. Click on the user from the search results

  3. User’s settings page will open

  4. Click on the permission section

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  5. Click on Edit

  6. To change the permission, for example from Basic to Senior, you need to delete the role

  7. And choose the role, you want

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It’s mandatory that the new created user changes the default password before he logs in.

  1. Log in Pulse

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  2. You get the warning, asking you to change the password, then add the default password

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