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Click on “Forgot password?”
Add your email
Choose the option to retrieve your password
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B. What can
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an Admin user do?
An MVP Admin user can do literally everything, but in MVPlive, he will be able to:
Update his own password (use the above steps for changing the known password)
Create a new user
Search for the other users
Reset the password for the other users (use the above steps for changing the known password)
Disable a user
Re-enable the user
Change Roles and Permissions
Add a permission
Remove / Delete a permission
Change the location (shop) of the user
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Click on 9-dot menu > User Settings
Click on the plus icon
to start creating a new user
Fill the Personal details (mandatory fields have a * in their labels) and click on the ‘Next’ button
First name and Last name are mandatory
Username The username is the email
You choose the country code from the dropdown and fill the remaining digits of the phone number
Alternative email is optional
Choose Address (all the field are optional except the country field that cannot be left blank, as it’s pre-selected based on the country of the user who is creating a new user), the click on ‘Next’ button
Update the profile of the user you are creation, and click on ‘Next’ button
Job Title is optional
Manager’s email is mandatory and should be a working email
Department is optional
Password is mandatory, and in the below screenshot, you can see the password criteria. You don't need to use the predefined password, you can type in something like Test@12345
Update the location that this new user will be assigned to, and click on ‘Next’ button
Location level one is mandatory, here you select your NGU
Location level two is mandatory, here you select the shop
Allowed entities is optional, and it’s not needed in MVP, which why you won't find anything to select
Assign the roles to the new user, then click on ‘Next’ button
Choose the ‘Main role’ as it is mandatory, in MVP, use only one of the 3 MVP roles (MVP Basic, MVP Senior and MVP Admin)
Additional roles field is optional, and it’s not needed in MVP. Do not add additional roles
Summary: Review the details you have added to the user
Previous button is used when you want to change something before you create the user
Reset button is used to reset everything that you have already added
And you can cancel this flow by clicking on the X icon on the top right of the page
Create new user button is used to create the user
You will be notified if everything was successfully created. If something is wrong, you will get the red cross(es) not the green tick(s).
Click on Copy button, so that you can have the details, you can share with the new created user
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It’s mandatory that the new created user changes the default password before he logs in.
Log in Pulse
You get the warning, asking you to change the password, then add the default password
