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This action can only be performed by these following roles:

  • Finance Manager
  • System Process Manager
  • Call Center Supervisor
  • Accountants
  • Customer service manager
  • Account Assistants

Under Accounting>Customer invoices, one can access all the registered customer invoices and is able to perform a number of actions as needed.

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  • Register Payment: This should be done when payment is received from the Customer and should change the invoice status to Paid. It also generated Sales Receipt and the invoice is deemed closed.
  • Refund Invoice: When extra payment is received than expected, the Customer is refunded and the refund should be recorded.
  • Cancel Invoice: An invoice can be canceled when no sale is made.

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