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Need to rename, or delete the account from AD/UMP
Create a new account with no special characters
Add all required accesses and log in with the new account
Try accessing again incoming calls in ERP to see if the error persists.
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Conclusion: You can see that the error is no longer appearing. If you encounter an issue like this even when performing other actions and the user’s email has special characters. You will need to follow the above procedures and make a change to the account so as to be able to proceed. |