...
This action can be performed by these following roles:
- Financing team
- Open Mobile Money module
...
Upon clicking into the tab, you will see a list of all payments in the system with no filter applied.
...
Click the arrow on the right side of the search bar to open the filter drop-down list
Select Unlinked Payment from the list - this will filter out all payments that have been made
...
to date but have not yet been linked with a customer.
This will then generate a list of unlinked payments as shown below.
NB: There are several ways in searching for an unlinked payment.
- Choose the payment that you want to link
...
- from the list
To link this payment to a customer, select edit from the top of the page
. Then go to the application section and find your customer
Once you have found the customer to link the payment to, you must select "Save "on the top of the page
And then click on “Process Payment”
...
- Click edit on the top left hand side of the payment details page
- Click Process Payment
After the payment has been successfully linked the page should appear as it does below, with the 'process payment' button now changed to 'unlink payment'.