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Follow Up On - A future date and time to deliver a follow-up call to the customer
Call Operator - Name of the Call Operator involved in the call
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As you can see this page shows the reason for the outgoing call to the customer; in this case, it is regarding a technical issue.
A comment Comment has also been left by the call operator providing key information about the issue.
How to check the Call Operators' call logs
Cscc >Call logs >click on arrow on no 3 >Call Operator
You will see the total number of calls done by each Call Operator on that day
You can check also other information
Click on the specific information you want to access
