This action can be performed by these following roles:
- Financing team
- Open Mobile Money module
Click the arrow on the right side of the search bar to open the filter drop-down list
Select Unlinked Payment from the list - this will filter out all payments that have been made to date but have not yet been linked with a customer.
- Choose the payment that you want to link from the list
- Click edit on the top left hand side of the payment details page
- Paste or enter the Customer ID of the customer you would like to link the payment to. Once done, click save at the top left followed by Click Process Payment
After the payment has been successfully linked the page should appear as it does below, with the 'process payment' button now changed to 'unlink payment'.
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