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5. A file (in txt, csv format) should contain accounts you would like to bulk write off and they should meet the mentioned criteriaExample:

View file
nameBulk_

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Write_Off_

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Template.csv

Scenario: As an admin user, I want to see a preview of which accounts to write off before I submit, so I can ensure I’m not writing off accounts by mistake

Info

Note:

  1. When a list of accounts is uploaded for write-off, there is a summary of the accounts that will be written-off for user to check:

    1. account ID

    2. customer name

    3. fulfilment centre

    4. # days since default state

  2. there are some light checks on eligibility and ineligibility for write-off is shown for each account if:

    1. account doesn’t exist

    2. account is not in default state

    3. account has already been terminated

  3. The list should be ordered by days since default ascending to identify any cases where write off might be carried out too early

  4. Users can upload a file with a maximum of 2000 customer entries in a single submission.

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6. Then hit the save button and you will get notified about the bulk operation

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