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ERP Not wish to buy

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This option allows you switch the state of the customers account who choose to opt out after paying the deposit.

CRM>application sign up and search for customer ID

Select the customer account> edit> reset the application>save

  • Before selecting “not wish to buy”. reset the application first so that it will remove the action from book installation state.

go back to the account> as you can see client status now is under “application form incomplete”

Repeat the process but this time select “not wish to buy” then hit save

Check the customer account if the customer state was change.

Ticket related to this : CMS-28050 - Getting issue details... STATUS

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