Bonus and Bundles are rewards to the customers when they make larger payments. 

Configuration of Bonus and Bundles are made by 

• Call Center Supervisor
• Customer Service Manager

To Access the bundles Menu:

• CRM > Bundles, then click “Create”

• Bundle Name: what you want to call the bundle in "Marketing language"
• Trigger amount: is how many (Days) (Weeks*7) The customer needs to buy to activate the bundle, seconds are calculated automatically
• Reward amount (Days): Reward amount is how many free days the customer gets for earning the bundle 
• Journal: This is the discount per NGU

Click on Customer group > Add an item 

• If a customer group already exists , simply select it 

To create a new customer group click "create"

• Add the name of the customer Group, it can be a specific Shop r a certain group of people 
• Click on Add an item

Filter by or select a Shop

• Shop
• Customers

 A group of customers will appear and make sure that the list is complete

• Click on Save and Close if it is only one group to be created
• Click on Save and New if there are more groups to be created

A Group or Groups created will appear and you will be able to select it.

Save and the Bundle or Bonus will be given each time a customer pays an amount that triggers the Bonus.

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