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ERP Documentation
CSCC Module
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CSCC: Recording an Upgrade?
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CCSC unable to register calls.
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Change customers to 'serial unknown'
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CSCC: Incoming call/ Outgoing call
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CSCC: Signing up a new lead?
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CSCC: Recording an Installation?
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CSCC: Recording a Collection?
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CSCC: Recording a Technical Issue?
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CSCC: Recording A Repossession?
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CSCC: Correct Customer Serial Number
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CSCC: Call Log
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CSCC: Action Report
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CSCC: Supervisor Pending actions
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CSCC: Application Report
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CSCC: Action Priority
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CSCC: Assign specific calls to specific call operators
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CSCC: How to create call scripts
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CSCC: Edit call scripts
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CSCC: Follow up a call
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ERP Correct Customer Serial Number
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CSCC: client, cannot be selected in the CSCC module.
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How to change shop on ERP
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CSCC: How to select an agent during an upgrade call
enable or disable the reason for incoming calls
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CSCC: Recording a Collection?
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CSCC: Recording a Collection?
Olanike Dairo (Unlicensed)
Tyrell Grogan (Unlicensed)
Owned by
Olanike Dairo (Unlicensed)
Last updated:
Jan 24, 2019
by
Tyrell Grogan (Unlicensed)
1 min read
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To record a collection, the customer's status must be
Installed.
Solution
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CSCC: Recording A Repossession?
Page:
Raising/Closing Technical issues Between Shops
BBOXX
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