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Journal Entries

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This action can only be performed by these following roles:

  • Finance Manager
  • System Process Manager
  • Call Center Supervisor
  • Accountants
  • Customer service manager
  • Account Assistants

This can be checked through Accounting>Journal Entries:

There's a list of all entries that have the status posted & Unposted.

Filter out the unposted, open one by one to check the reasons for not being posted.

For journals that have balanced Credit and Debit, these should be reconciled and posted. e.g. the screenshot below.

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