SMS: Outgoing/Incoming

The Outgoing/incoming tabs in the SMS Centre module allows you to see an overview of the outgoing and incoming SMS texts that come and go into the system in a report style.

Outgoing

Below is a screenshot of the Outgoing page. The screen below allows you to see all messages that have been generated by the system (automated and manually). This also allows you to also see the state, provider status, campaign as well as other information.

Incoming

Incoming messages is the log for incoming messages -every message received is logged for tractability.  This also allows users to see their status, tags, and actions. Most incoming messages will mainly come from the sale agents giving leads.