This section will explain the different fields in configuring a product.

Products can be either a component or a package.

Component - Does not have a Bill of Materials (BOM)

Package - Can include components which will have BOM

Supply Set - A package that is one stockable unit e.g Bulb. Will not explode to BOM in Pulse, except for when doing repossession.

You now need to through the different tabs filling out the fields. Blue highlighted fields MUST be filled out.

Information Tab

Underneath this screenshot there is a text box that allows you to add a description of the product.

Procurement tab

This section and the Sales section are no longer in use.

Update History is a log of any changes that are made to the product.

Only fill the Upgrades tab if the product can be used for an upgrade.

Create Service Product

Open up a product so that it shows the configuration. Click the more tab above and select 'Create Service Product' from the drop-down list.

Only fill the tab out if the product can be used by PAYG customers.

The issues section should be owned by the Technical Team/ Product Support.