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Document Release Note

Access Management & Account creation& Account creation Process documentation is released for use in BBOXX Limited, with effect from 01-Jan-2021

 Revisions if any, to this documentation will be available at the BBOXX Confluence page site.

 Comments, suggestions, or queries should be addressed / to the BBOXX IT Support team via the ticketing system.

Ver No.

Release Date

Description of Change

Authored / Revised by

Reviewed By

Approved By

1.0

01-01-2021

Document Creation

IT Team

IT MANAGER

HEAD OF SOFTWARE DELIVERY













Process Description

  1. Purpose

The purpose of this process is to ensure that employees have system/application/email working accounts to undertake their daily roles and responsibilities.

2. Scope

This process applies to all employees at BBOXX Africa Locations.

3. Abbreviations

Abbreviation

Description

IT

Information Technology

HR

Human Resources

HoSD

Head Of Software Delivery



4. Entry Criteria 

User account requests received from HR/Operations Team managers Functions at all BBOXX Locations.

5. Inputs

  • User account requests.

6. Responsibility

  • IT Support team: Detailed roles and responsibilities for the activities are specified in the process flowchart.

7. Process Flowchart :