Billing Methods FAQ

What are the Billing Methods that will be available in PULSE 2.0 and when do I use them?

• Contract:

  • When do I use the Contract method? The contract option is simply the same as the current one, there are no changes to it. It is used for standard customers wanting to pay over X period of time using the normal Bboxx Model

• Subscription:

  • When do I use the Subscrition Method

  • Is the subscription method available for every product?

  • How does the pay-back period on subscription products get calulated?

• Up-Front:

  • When do I use the Upfront Method

  • Is the Up-Front method available for every product?

How do I use a new billing methods on an existing product or package

• Subscription & Contract: If I delete an product from my list, how will it affect existing customers who are already on this product?

General guidance for using the new ability to do Product Configuration as an NGU

• Who can do product configuration within an NGU

  • In short the NGU is responsible for deciding who has the access to do this

  • There will be 2 type of access:

    • 1. Admin which can create and config products.

    • 2. User which can acess all the products but cannot add or configure or remove new products

• Who is responsible for performing product configuration and managing the packages and products?

  • NGU will be responsible for managing their products and configurations. It is up to NGU who and how this is done, but tight management is needed to ensure management of all products is well controlled

• What is stopping an NGU staff creating as many products as they want?

  • Mainy access rights. By limiting the access to Admin account, the NGU will limit the amount of people who are able to do the product config

  • NB: There is no hard ceiling for amount of products

• How will NGU access to this be restricted?

  • It will be resticted by NGUs managing which type of access is given to which user

Subsidies and subsidy eliglble customers within the new billing method process

• Are subsidies and incorporated into the selection of products available through these new methods of billing?

• How are subsidy eligible customers incorporated into the selection of products available through these new methods of billing?