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ERP Unlink Mobile Payment
ERP Unlink Mobile Payment
This action can be performed by the following roles:
- Financing team
Mobile payment is automatically linked to the customer's phone number when they registered – Application V2.
If a customer used a different phone number other than the one registered to themselves to make a payment, and the phone number is tied to a different customer the payment would be credited to that customer.
- Mobile Money > Payment Transactions
- Search for customers – use the advanced search and clear all filters
- Click Unlink Payment
Click on Unlink Payment and confirm
, multiple selections available,
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