ERP Unlink Mobile Payment

This action can be performed by the following roles:

• Financing team

Mobile payment is automatically linked to the customer's phone number when they registered – Application V2.  

If a customer used a different phone number other than the one registered to themselves to make a payment, and the phone number is tied to a different customer the payment would be credited to that customer.

1. Mobile Money > Payment Transactions
2. Search for customers – use the advanced search and clear all filters
3. Click Unlink Payment  

Click on Unlink Payment and confirm