ERP Product Configuration

This action can be performed by these following roles:

• Supply Chain team

This section will explain the different fields in configuring a product.

Products can be either a component or a package.

Component - Does not have a Bill of Materials (BOM)

Package - Can include components which will have BOM

Supply Set - A package that is one stockable unit e.g Bulb. Will not explode to BOM in Pulse, except for when doing repossession.

 You now need to through the different tabs filling out the fields. Blue highlighted fields MUST be filled out.

Information Tab

Underneath this screenshot there is a text box that allows you to add a description of the product.

Procurement tab

Inventory

This section and the Sales section are no longer in use.

Accounting  

Update History

Update History is a log of any changes that are made to the product.

Upgrades

Only fill the Upgrades tab if the product can be used for an upgrade.

Create Service Product

Open up a product so that it shows the configuration. Click the more tab above and select 'Create Service Product' from the drop-down list.

PAYG

Only fill the tab out if the product can be used by PAYG customers.

Issues

The issues section should be owned by the Technical Team/ Product Support.

• It is used for technical issues
• Symptoms for the components
• Cause can be more than one symptom