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Copy of ERP Validate Error

Owned by Melchor Idang (Unlicensed)
Feb 12, 2022
1 min read

If user gets the error message ‘The serial number is already assigned to a different customer’ this issue is related to dates conflict.

  1. CRM > Serial Number History – if the Control Unit dates overlap you can edit the active customer
  2. Select the Control Unit > Edit > modify the date > Save

BBOXX