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How to change/reset a password

How to change/reset a password

A. Changing the known password

  1. Click on the 9-dot menu

  2. Click on User Settings

     

  3. Click anywhere in the password card

  4. Fill in the required information

    1. Current password: user must know the current password in order to change it

    2. User new password: user should input the new password that follow the criteria that are displayed below this field

    3. User confirm password: use should add new password again in this field for confirmation

    4. To save the new password, user should click on the Send button

      1. NOTES: The eye icon:

        1. On the free text fields when clicked, it shows the user what he is typing

        2. That precedes the text “Show password criteria”, it shows/hide the password criteria

B. Resetting the forgotten password

  1. Click on “Forgot password?”

  2. Add your email

     

  3. Choose the option to retrieve your password

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