Flexx40 record technical issue

This documentation guide a user on how to record a flexx40 technical issue, and this action can be performed by:

• Cscc Supervisor

• Call Operator

• Shop Manager

• Cscc Manager

1. Search for the customer

Open

2. Click on products action >record technical issue

Open

3. Fill in the required information, here you will choose if you record the technical issue for follow-up, replacement in the shop, or visit of Technician

Open

4. Flexx40 technical issue will be created

Open