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Customer Summary

Customer Summary

Introduction

Pulse users with the appropriate role can now view the AI-generated customer summary on the account page.

The customer summary is accessible to users with the "Customer Summary Role."

Steps to check this information in Pulse:

Step 1: Click on the 9 squared dot, choose customer and then search with customer name, phone number or account ID.

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Step 2: All the customer search information will be displayed with the AI-generated customer summary on the account page.

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