Repossession is the action of retaking possession of something such as materials, in particular when a buyer defaults on payments.
A repossession might be triggered on a wrong customer or unintended,
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- Click on Void Repossession
- Confirm by clicking on OK
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In some cases, there is a warning that serial number is not matched with the application.
- Check the CU (Serial) number history to verify the CU status
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- of the customer
In that case you will have to check with the Control unit that the Customer had and compare the Serial Number with the one in the system.
The repossession will be marked as voided.
The repossession will be voided and the customer will appear in the system as normal