This documentation can be used by support, SM and CSCCDocumentation will help to do the repossession action.
The roles that are may have this access are:
IT (Pulse Support Team),
Shop Manager,
CSCC Operator/Supervisor.
We record repossession when a customer is defaulted, the system triggers the repossession action automatically and record the pending action.
Step1:
On the customer page a pending action for the repossession will be available:
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Step2:
Fill in the repossession details:
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Step3:
Update the returned product quantity:
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Step4:
And click on Save to submit the repossession form.
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