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This documentation will walk you through the process of Receiving and dispatching deliveries

Roles that can perform this action in Pulse 2.0:

  • Field management

  • Back office management

  • Call centre advanced

  • Admin

Info

As an admin, back office, or call centre advanced user, can dispatch and receive on behalf of field staff at any location in any own NGU in case they can’t do it themselves for any reason.

You can only the actions below if the delivery status is In transit or Pending

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