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Product Configuration

Table of Contents

Introduction

This page will help us understand more about product configuration, billing methods how to add those methods to customers as well as how to add the methods to products.

Create Products/Package

Package Category

During the product configuration process, we are required to select a predefined category of the package.

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  • Solar Home System (SHS)

  • Mini Grid

  • Cook

  • Insurance

  • Smartphones

  • Cash Loans

  • E-mobility

Upload Product

Manual upload of products

The Product Configuration is used to edit the existing products or can be used to manually upload a product using a template.

Upload product in Pulse 2.0 is done as follows and is to be performed by an admin role.

Step 1:

Get a recent template to upload products organize it with all details necessary and upload the file as follow:

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Step 2:

Search for the product you uploaded: “Handle Bulb“ and click on the Update form to search

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Step 3:

Review by editing the uploaded product:

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Or change the product details

Product template details

Required Columns for upload

Column Name

Function

Required info on File

Available

This should be TRUE or FALSE

When it is set to true the product is immediately available when the upload has been completed. When it is set to false the product is unavailable and manually needs to be made available.

TRUE or FALSE

Control Method

The control method of a metered device. It can be one of the following

smart_solar

sunculture

Energy Consumption

The energy consumption of the product. This can be a minus number eg 10 or -10

Numerical value that can be positive or negative

Energy Unit

The energy unit of the product

Electric

Gas

Global Name

This name is unique per product. (You can make this up for testing)

Global Name

Legacy Product ID

This is the Product ID which was used before SAP

Alphanumeric value

PW00030101 is a typical control unit product ID. AC0122 is a typical appliance id.

Product Type

Type of product

Metered

Appliance

Consumable

Service

Provider

This is the provider of the product

bboxx

sunculture

Requires Installation

Does the product require installation

TRUE or FALSE

Serial Number

Is a serial number required?

required

optional

untracked

On-bill Financing

If the product is collateral or requires collateral

As Collateral

Requires Collateral

Not Applicable

Category 1

What type of product is it

 

Hardware

Category 2

What category type it is. It is important that this column is completed as it is used during the sales process to select the product category. It is important that this category is filled in correctly as it is used in the product selection during the sales process.

Solar Home System

Mini Grid

Cook

Template Sample

View file
nameproduct_upload.csv

Create and edit Packages

This can only be performed by the Admin role. Follow the below steps:

Step 1: GO to Product Configuration Module

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Step 2: Select Packages tab and chose create package

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Step3: Add product details

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Step 4: Enable and Save the Package

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Availability is red when you want you don’t want to start selling it or disable for sale.

Set Billing Method on Products and Packages

Billing Method Types

What are the Billing Methods types that are available in PULSE 2.0 and how to use them?

Financial Contract (HPA):

When do I use the Contract method? : The contract option is simply the same as the current one, there are no changes to it. It is used for standard customers wanting to pay over X period of time using the normal Bboxx Model.

Subscription:

  • When do I use the Subscription Method

  • Is the subscription method available for every product?

  • How does the pay-back period on subscription products get calculated?

Up-Front:

  • When do I use the Upfront Method

  • Is the Up-Front method available for every product?

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With Upfront, it should have a separate account from Finance and subscription.

The general guidance for using the new ability to do Product Configuration as an NGU

  • Who can do product configuration within an NGU

  • Who is responsible for performing product configuration and managing the packages and products?

  • What is stopping an NGU staff from creating as many packages as they want?

  • How will NGU access to this be restricted?

Subsidies and subsidy-eligible customers within the new billing method process

  • Are subsidies incorporated into the selection of products available through these new methods of billing?

  • How are subsidy-eligible customers incorporated into the selection of products available through these new methods of billing?

Adding a Financial Contract (HPA) a billing Method to a Package

This product configuration can only be recorded by an adminrole. And once a package is created, a billing method must be added to the package.

Follow these steps to configure a package:

Step 1: You can proceed by adding a billing method to the created package:

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Step 2: Search for a package created

e.g. “Handle Bulb Pack” >click on the package> and choose the “Billing Methods” tab:

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Step 3: Add product billing method (price) details as follow:

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There are some terminologies that have changed compared to those in Pulse 1.0. Find in the below table:

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