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Upon successful login, this page will be presented. Where it allows technicians to search for customer details and it also automatically loads the customer list when the user navigates to the customer search tab.

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This interface allows technicians to search customer information with various criteria or filters.

  1. By using the location where a technicians to search for customer details either globally across all locations or specifically for the shop they are associated with.

  2. By Contract status, only one status can be selected at a time and that status includes Submitted, Pending Fulfillment, Active, Inactive, Finished, and Voided.

By clicking on more, the app displays settings where a technician can be able to change the password and log out of the session.

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To change their password, technicians must go through a series of steps.

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  • Enter a new password: The new password should contain at least

    • 3 of these: Upper case letter, Lower case letter, symbol or number

    • 10 characters

  • Re-enter new password: The newly chosen password should be re-entered for confirmation.

  • Enter Old password: the old password that the agent is changing should also be entered.

  • Reset: By clicking on this password will be changed.


To be able to log out just by clicking on the lock and confirm or cancel the process.

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