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Introduction
This documentation outlines the steps for sales agents to submit customer transactions for KYC and credit checks through the sales agent mobile app. The process involves recording customer details, including the required supporting documents such as mobile money statements, bank statements, etc. Once all the necessary information is submitted, the transaction is sent for review, awaiting approval or rejection by the call operator. This feature ensures that the customer’s information is thoroughly validated before proceeding with the next steps in the sales process.