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Types of users expected to use this module include: CSCC: Call Operators, CSCC: Supervisors and CSCC: Managers
The CSCC module is split into two sections.
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The second section is Reporting, which allows you to view your Call Log history with different filtering options.
CSCC: Incoming call/ Outgoing call
CSCC: Signing up a new lead?
CSCC: Recording an Installation?
CSCC: Recording a Collection?
CSCC: Recording an Upgrade?
CSCC: Recording a Technical Issue?
CSCC: Recording A Repossession?
CSCC: Mark as Lost
CSCC: Correct Customer Serial Number
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