CSCC: Signing up a new lead?
You can make a new lead via the incoming call or outgoing call dependent on if you are making a call a call or receiving one from a Sale Agent. In your opening screen make sure to select Lead from the drop-down list as reason for call. Click Next to continue.
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Select yes or no from the drop-down list to answer the questions above then confirm that you have explained the points above by checking the boxes.
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