This Documentation will help to do the repossession action.
The roles that are may have this access are:
MVP Admin,
MVP Senior.
We record repossession when a customer is defaulted, the system triggers the repossession action automatically and record the pending action.
Step1:
On the customer page a pending action for the repossession will be available:
Step2:
Fill in the repossession details:
Step3:
Update the returned product quantity:
Step4:
And click on Save to submit the repossession form.
Or record/confirm the repossession by going to the 9 dots menu>Choose Actions>Filter with Action type “Pending Repossession“:
Then choose a pending action:
Then click on Record Repossession:
It will take you to Step2 of the first method:
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