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- Encourage clients to pay sooner
- Reduce transaction costs (i.e. SMS) associated with small, frequent payments and switch on/off.
Pulse ERP allows an NGU to change this “minimum payment for Switch on” configuration.
For example: if this is set at 7 days, and a switched-off a customer off customer makes a payment less than 7 days, the payment will be added to the customer’s cash balance and he/she will be notified to add more money to be switched back on.
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These changes are made by:
- Call Center Supervisor
- Customer Service Manager
Steps for changing the configuration:
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The configuration is set in SECONDS, so you will need to convert the number of days into seconds , and enter the number of seconds.
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