When you open up the Mobile Money module this will be the first page you will see.
Upon clicking into the tab, you will see a list of all payments in the system
You do the advanced search and add transaction reference of the customer you want to remove the payment to
By adding the “Transaction reference” option from the list, this will show you the payment that have been made and linked to the wrong customer.
Please click into the payment that you want to unlink.
To unlink this payment to a customer, select edit from the top of the page. Then go to the application section and click on unlink button
Once you click on unlink payment button you must select “Save” on the top of the page
The payment is now unlinked to the account.
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