What can MVP Basic & MVP Senior users do

MVP Basic and MVP Senior users can only change their passwords.

Changing the known password

• Click on the 9-dot menu

• Click on User Settings

  Open

  

• Click anywhere in the password card

  Open

  

• Fill in the required information

  1. Current password: user must know the current password in order to change it

  2. User new password: user should input the new password that follows the criteria that are displayed below this field

  3. User confirm password: use should add new password again in this field for confirmation

  4. To save the new password, a user should click on the Send button

     1. NOTES: The eye icon:

        1. On the free text fields when clicked, it shows the user what he is typing

        2. That precedes the text “Show password criteria”, it shows/hides the password criteria

Resetting the forgotten password

1. Click on “Forgot password?”

2. Add your email

3. Choose the option to retrieve your password