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Closing an Existing Location

Closing an Existing Location

Introduction

This documentation aims to highlight the process of closing a location in Pulse that is no longer operating, rendering it inactive and preventing further use. This is also known as setting a location to an inactive status.

Regarding permissions, only users with the Admin role can close a location.

There are a few criteria that prevent a location from being closed in Pulse namely:

  • Active customers assigned to the location

  • Active users assigned to the location

  • Assigned stock at the location

  • Active child locations

Locations can only be closed once all customers, stock, and users have been unassigned.

Suppose a user attempts to close a location with any of the above criteria present. In that case, they will receive an error message stating, "This location cannot be closed because of [specific reason(s)]." The specific reason(s) will correspond to the applicable criteria mentioned above.

Once a location is set to inactive, it is no longer available to be assigned to users or customers, nor can it be used as a destination or origin for stock movements.

Description

Let’s take a look at how Pulse users can close a location with the help of screenshots below:

  • On Pulse 2.0, click on the 9 dots on the top right part, and then click on the Locations module icon.

image-20240703-151255.png
After completing the step above, you will land on the Locations List page as shown in this screenshot
  • To close a location, you will need to select it from the existing locations.

image-20240515-124304.png
For example, we have selected a location named Bomet that will be closed.

 

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