Home Serial Number Validation Configuration
This task can be performed by:
Supply Chain team
How it works:
This validation checks if a serial number format matches the CU product format in the customer package, where e.g. CU0112 is the format for bPower50 and BX0020 for bPower20.
Steps for CU SN Format Configuration for both bPower20 and bPower50:
Go to ERP->Warehouse-> choose a product-> Click edit to add a serial number prefix
bPower50 configuration:
Click on “Add an item” to configure the serial number prefix:
Add all possible configurations compatible with the Device (generic to the Device):
Once you click on the save button, those above formats will be the only ones that will be accepted when installing/swapping customers with bPower50 CU
2. bPower20 configuration:
Note: Currently, the Serial Number Format must have a minimum of 6 characters:
CU serial number format config Implication while recording Installation/collection:
It prevents customers from being assigned a Serial Number that is different from what they have ordered. Hence if a customer asks for bPower20 will get a bPower20, if he asks for a bPower50 should get a Bpower50 Serial number. Below the image illustrates the violation of the rule, which brings an error: