ERP Unlink Mobile Payment

This action can be performed by these following roles:

• Financing team

Mobile payment is automatically linked to the customer phone number when they registered – Application V2.  

If a customer used a different phone number other than the one registered to themselves to make a payment, and that the phone number is tied to an different customer the payment would be credited to that customer.

1. Mobile Money > Payment Transactions
2. Search for customer – use advanced search and clear all filters
3. Click Unlink Payment