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Pulse Support Service Desk KB
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How to use the Bboxx Service Desk Portal
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SLA Priority Levels
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How to Screen Video Error Messages Using Bandicam
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Configuring Alert Type actions on ERP
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CRM: SS Alerts
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CRM: Packages
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CRM: A/B Testing & Customer Groups in ERP
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CRM: Change minimum days for switch on
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CU Disable by Default
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Canal+ by Bboxx in Pulse: How-to guidelines
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Replacing a Lost/Stolen CU and a lost Solar Panel
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Using a linked account to Allow completed customers to opt-in or pay for repairs/swap
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How to change a shop automatically selected based on the installation address.
Upgrade/Swap/ Repossess Completed/Opt-out Customers in ERP
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Guide to configure Screen Hotline Number & Payment USSD Code to be visible on bPower20 screen
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NGU to have phone numbers from multiple countries in the same company.
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Apply the extra days script
Sales Agent App
Bboxx Cook App
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Guide for using Africa's Talking SMS dashboard
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Centralised Training and Information Resources for NGUs
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Mobile Money Issues NGU Checklist
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Olanike Dairo (Deactivated)
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Olanike Dairo (Deactivated)
Sept 17, 2021
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Contents
Bonus/Bundles Configuration
How to Deactivate Bonus/bundles
CRM: Logs
How to create SMS Template for Alerts
Configuring Alert Type actions on ERP
CRM: SS Alerts
CRM: Packages
CRM: A/B Testing & Customer Groups in ERP
CRM: Change minimum days for switch on
CU Disable by Default
Canal+ by Bboxx in Pulse: How-to guidelines
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