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Home Customer Payments

This action can only be performed by these following roles:

  • Finance Manager
  • System Process Manager
  • Call Center Supervisor

Customer Payments are in Accounting>Customer Payments. Normally they should be in posted status unless otherwise. It's important to check those that are still in draft, reconcile and post them.

Here's below an example of the one in the draft that should be reconciled, validated and posted.