Home Pulse Assign Stock save action loading endlessly

Description

Sometimes a Shop Manager / Retail Supervisor fails to assign stock in Pulse where save action loads endlessly and fails.

Open

Introduction:

In that case, the issue is on the user level for the Shop Manager/ Retail Supervisor. To solve this we need to check if the account has an HR profile in the HR module.

Open

Open

If it is missing the NGU will need to create a profile for this user: Home Human Resources: Creating HR profiles

If it is there, you need to check if the account is well set especially by checking, if the “Related User” field corresponds to the user’s name.

Open

If the Related User filed is not filled, you fill it and you now able to assign stock using Shop Manager/ Retail Supervisor.

Open